Guided online self-help courses for managing psychological conditions
santé24 offers SWICA customers scientifically verified online self-help courses to help them deal with a range of psychological symptoms (please refer to the drop-down list below) of varying severity. Participants can work through the course content anywhere and in their own time and receive written feedback from their personal coach.
Before taking a course you would undergo a telephone assessment with our team of santé24 psychologists in order to determine whether the service is suitable for your issue and what you are looking for.
Even though all of our courses achieved just as good results as outpatient psychotherapy in scientific trials, guided online self-help courses are no substitute for outpatient psychotherapy or inpatient treatment. If taken at the right time, these courses can bring about a rapid change in your psychological symptoms. We have seen this for ourselves with past course participants who made astounding progress.
Interested?
If you are insured with SWICA and are interested in one of these guided online self-help courses, your personal santé24 coach will be happy to help. You can arrange a telephone assessment using our appointment booking system or our contact form. Your santé24 coach will be in touch to discuss whether an online self-help course would be right for you. All the information you provide is subject to a professional duty of confidentiality and can only be viewed by your specialist coaches at santé24.
This service is available to SWICA’s basic and supplementary insurance customers. If you have daily benefits insurance, please use the contact form.
Telemedicine 24/7, online and by phone
Getting good advice is often all it takes to find the right approach to a health problem. The doctors and health advisors at santé24 will discuss your health issues with you and assess the urgency of any further treatment. They will then recommend the right place externally for further treatment or advice. This can be, for example, a pharmacy, a general practitioner or specialist, the nearest emergency practice, the hospital emergency room, or even the emergency number 144. Depending on the telemedicine options, santé24 doctors can also prescribe medication or therapies (for example physiotherapy or nutritional advice) during an initial diagnosis. If the condition involves complex treatment, you can also get support from a SWICA care manager, in which case santé24 will be glad to refer you.
santé24 – your Swiss telemedicine service
Phone +41 44 404 86 86
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