Basic insurance with an initial assessment from a pharmacy or santé24
Under MEDPHARM basic insurance you first contact a SWICA partner pharmacy or the santé24 telemedicine centre.
Benefits included in basic insurance
The various basic insurance models all offer the same benefits. The only difference between the models is the choice of first point of contact for medical questions. The benefits provided under basic insurance include:
- Conventional medical treatment and complementary medicine
- Hospital stays in the general ward
- Emergency transport and search and rescue operations
- Treatment abroad in emergencies
How the pharmacy model works
Under the
- Possible to get a rapid initial medical opinion without an appointment at a SWICA partner pharmacy
- If the SWICA partner pharmacy or santé24 cannot resolve the problem conclusively, you consult a doctor from the comprehensive MEDPHARM directory
- You get a discount of between 9% and 20.7% on your premium (learn more). Use our premium calculator for an easy way to compare premiums for SWICA basic insurance plans and your potential savings: go to premium calculator.
To SWICA's directories
Frequently asked questions about the pharmacy model
What's the difference between the pharmacy model and the STANDARD basic insurance?
Are there any situations when I do not have to contact a SWICA partner pharmacy or santé24 first?
Are medicines bought in a MEDPHARM pharmacy reimbursed by SWICA?
What do I do in an emergency?
How much can I save on my premiums with the pharmacy model?
How can I get the best premium?
Exclusive services and advantages free to all SWICA customers
- Free, 24-hour telemedicine service from santé24 doctors and medical staff
- SWICA customer service available 24/7 in Switzerland and abroad
- Expert advice on medication, exercise, nutrition, medicinal plants and vaccinations
- active4life programme with 100 benefits and discount offers at selected partners
Discover all of the advantages
We are happy to advise you
Would you like more information on SWICA or a personal consultation? Client Services would be happy to assist. Call us on +41 58 800 99 33 or send us a message using the contact form below.Request a consultation Calculate your premium
Outstanding customer satisfaction
Comparis, K-Tipp, bonus.ch and AmPuls - in comparisons of health insurers, SWICA outperformed all the major Swiss health insurers to secure first place overall for customer satisfaction. You too can place your trust in SWICA and benefit from the exclusive advantages it offers.