Attractive
basic insurance models

Mandatory health insurance covers basic needs in cases of illness, accident or maternity. SWICA's seven alternative insurance models deliver outstanding value for money. The only difference to STANDARD basic insurance is your initial point of contact. The benefits package remains the same.

Basic insurance models from SWICA 

  • CASA: your family doctor as the first point of contact
  • MEDICA: free choice from the list of doctors
  • MEDPHARM: SWICA partner pharmacies or santé24 for an initial assessment
  • BESTCARE: santé24 or a SWICA partner practice as the first point of contact
  • MULTICHOICE: BENECURA app, santé24 or SWICA partner pharmacy for first contact
  • SANTE: SWICA partner practices as the first point of contact
  • TELMED: santé24 telemedicine service for an initial assessment
  • STANDARD: free choice of doctor

Free advantages for all SWICA customers


Calculate your premium now

Buy health insurance online

Use our premium calculator to put together your insurance cover in just a few clicks and then complete your purchase online.

Benefits included in basic insurance

The various basic insurance models all offer the same benefits. The only difference between the models is the choice of first point of contact for medical questions. The benefits provided under basic insurance include:

  • Conventional medical treatment and complementary medicine
  • Hospital stays in the general ward
  • Emergency transport and search and rescue operations
  • Treatment abroad in emergencies

All benefits in detail

Save on premiums with an alternative basic insurance model


You can see the possible premium discount for you directly in our premium calculator.

Calculate your premium now

Exclusive services and advantages free to all SWICA customers

  • Free, 24-hour telemedicine service from santé24 doctors and medical staff
  • SWICA customer service available 24/7 in Switzerland and abroad
  • Expert advice on medication, exercise, nutrition, medicinal plants and vaccinations
  • active4life programme with 100 benefits and discount offers at selected partners

Discover all of the advantages

Insurance advice until 21:00

Take advantage of comprehensive insurance advice: SWICA employees will be glad to answer your questions by telephone, even in the evenings until 21:00, Monday to Friday. Also via online video consultation on request. Call +41 58 800 99 33

Book appointment online Calculate your premium
Overview of benefits – all offers (PDF)
General Insurance Conditions (GIC) KVG (PDF)
Directory of doctors
Directory of pharmacies
Directory of hospitals

Overview of all the basic insurance models

CASA

Your GP as first contact

Your general practitioner is your first point of contact for all questions relating to your health. On request, he will refer you to a specialist or therapist. He also keeps track of your treatment and ensures that it is well coordinated and of optimum benefit to you.
MEDICA

Choose any doctor from our list

You can choose your doctor from the MEDICA directory of your canton of residence. He will give you expert advice on the best treatment and arrange for the necessary therapy right away.
MEDPHARM

Initial assessment by SWICA partner pharmacy or santé24

The SWICA partner pharmacy or santé24 telemedicine centre is your first point of contact for all health-related questions. If they cannot solve your problem for you, you then select your doctor from the MEDPHARM directory.
BESTCARE

SWICA partner practice or santé24 as the first point of contact

Your first point of contact for any health-related matter is the santé24 telemedicine service or a SWICA partner practice. Alternatively you can use the SymptomCheck tool in the BENECURA app.
MULTICHOICE

App or telemedicine consultation for first contact

The SWICA partner pharmacy or santé24 telemedicine centre is your first point of contact for all health-related questions. If they cannot solve your problem for you, you then select your doctor from the MEDPHARM directory.
SANTE

SWICA partner practices for initial contact

The Medbase Health Centre or SWICA partner practice is your first point of contact for all health-related questions. You have direct access to a network of doctors and therapists.
TELMED

Telemedicine advice by santé24

The santé24 telemedicine centre is your first point of contact for all health-related questions. If necessary, the medical experts will refer you to a suitable doctor or therapist and make the appointment for you.
STANDARD

Choose any doctor at any time

The classic variety of mandatory basic insurance leaves you free to choose your doctor.

Insurance advice until 21:00

Take advantage of comprehensive insurance advice: SWICA employees will be glad to answer your questions by telephone, even in the evenings until 21:00, Monday to Friday. Also via online video consultation on request. Call +41 58 800 99 33

Book appointment online Calculate your premium

Outstanding customer satisfaction

Comparis, K-Tipp, bonus.ch and AmPuls - in comparisons of health insurers, SWICA outperformed all the major Swiss health insurers to secure first place overall for customer satisfaction. You too can place your trust in SWICA and benefit from the exclusive advantages it offers.
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You may also be interested to know

More freedom of choice and comfort while in hospital

Opt for more freedom in your choice of hospital and doctor and for more comfort and preferential access to top medical care - with HOSPITA SEMI-PRIVATE, HOSPITA PRIVATE or BestMed worldwide private hospital insurance.

Increase your protection with our supplementary insurance plans

Complementary medicine, fitness, vaccinations, dental work, glasses and more: With SWICA's supplementary insurance plans, you can extend your cover to suit your needs and receive attractive contributions towards health promotion and preventive healthcare.

Optimise your basic insurance premium

Reduce your premiums without compromising on quality and enjoy favourable conditions. Here you will find tips on how you can influence your premium yourself, and benefit from substantial discounts and price advantages.

More freedom of choice and comfort while in hospital

Opt for more freedom in your choice of hospital and doctor and for more comfort and preferential access to top medical care - with HOSPITA SEMI-PRIVATE, HOSPITA PRIVATE or BestMed worldwide private hospital insurance.

Increase your protection with our supplementary insurance plans

Complementary medicine, fitness, vaccinations, dental work, glasses and more: With SWICA's supplementary insurance plans, you can extend your cover to suit your needs and receive attractive contributions towards health promotion and preventive healthcare.

Optimise your basic insurance premium

Reduce your premiums without compromising on quality and enjoy favourable conditions. Here you will find tips on how you can influence your premium yourself, and benefit from substantial discounts and price advantages.

What our customers have to say

Jürg Suhner
«santé24 is a really valuable healthcare organisation. It's so great to be able to count on your expert services if I fall ill, or if I need advice after being ill. Your health advice deserves particular praise. As a SWICA customer, I always feel well looked after with you. Thank you so much for taking the time to deal with my concerns. One satisfied customer!»
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Dimitri Moschos
«We've all had calls from health insurers offering us lower premiums and asking us to switch to them. However, in the case of my family and me, the excellent service and care we get from the SWICA office in Olten have kept us there as loyal customers for years. Most of my dealings with SWICA have been with Renate Peter, who helps me with whatever I need and gives great advice. Policyholders often face complicated issues, but I could always count on SWICA's help and appreciate their friendly style – something not to be taken for granted these days. So, I’m happy to share my experience with SWICA with others. Keep it up! By the way, having had the same contact person for years tells me that the Olten branch must be a good place to work.»
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Cigdem Kalin
«Mr. Salomon in Aadorf is a very helpful and dedicated person, he can help us in terms of insurance policies and private support for health related issues. When we need, we know that Herr Salomon is always there. Thank you so much.»
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Simone Isler
«SWICA is the best health insurer in Switzerland by far. I tried CSS, Arcosana, Concordia and others, but then I switched back to SWICA. Thanks to SWICA, instead of having more than 12 days of migraines a month, with the injection I now only have one day and my quality of life is so much better! SWICA is very straightforward, fast and has fantastic customer service!»
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Karin Both
«If I could choose an "Employee of the Year 2021", I would nominate Serkan Koca. He thinks for himself, scrutinises the policies closely and has given me really good advice. He is knowledgeable and very friendly. Excellent customer service. Great!»
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Jean-Claude Manghardt
«Attentive staff who respond to questions quickly and precisely, helpful advice (particularly in the magazine), a useful application featuring, for example, a simple procedure for submitting invoices and settling them promptly – these are just some of the reasons why I have been putting my trust in SWICA for more than 50 years without fail.»
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Hans Maurer
«Every Swica experience has been completely satisfying for me. In the many years I've been with Swica, I've always been very satisfied! Capable, motivated, reliable, friendly and fast. What more could you ask? Quite simply the number one.»
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Karin Arigoni
«In the autumn of 2013 I was diagnosed with breast cancer. It came as a massive shock to me. SWICA reassured me straight away and explained that it is a health insurance company that really covers the disease. Today I’m doing very well and I’m very grateful to SWICA.»
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Nadine Wild
«I'd like to express my sincere thanks. I'm very happy with Swica's services, their caring, friendly and expert handling of my case, and the way they support their customers. I'd particularly like to thank Mr Salomon, who worked on my case in a capable, friendly and warm manner. He kept me well informed and always followed up with me promptly to provide updates without my having to ask (something I had never experienced before). I can recommend Swica Aadorf with absolutely no reservations.»
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Daniel Longhi
«I would especially like to thank Hugo Garcia for his speed and professionalism in dealing with my supplementary insurance request. He is very easy to talk to and really listened to my needs. I'm very happy to have been in contact with him. I wish him every success in his work.»
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Orlando De-Stefani
«I’ve been insured with SWICA for decades and I’m delighted. Praeventa is brilliant because I buy orthopaedic shoes for my damaged feet and have been able to do preventive physiotherapy. SWICA is so good that I’ve been rejecting the overtures of other insurers for years.»
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Oliver Etter
«The people at SWICA are always very friendly and helpful when I contact them and provide me quickly with the information I need. I know that there are other insurers with lower rates, but I've always appreciated SWICA's service. The fact that I've been with them for years clearly says a lot.»
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Patricia Atz-Breslaw
«I've been more than satisfied for many years. Last year the BENEVITA health platform helped me a lot. I took myself in hand and lost 20 kilos, and I’ve been able to keep the weight off ever since. Now all I have to do is stay as healthy as I am now and live till I’m at least a hundred.»
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Vincent Faysse
«Digital insurance! I very much appreciate the services provided by the website and the mobile app: easy document transfer, a complete picture of your coverage, a wide range of information, etc.
It’s a real time-saver!»
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Susan Danuser
«santé24 always gives very good, knowledgeable and friendly advice over the phone. Thank you!»
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Kristina Crnogaj
«We were on holiday in Dubai. I began to feel ill during the very first night. I had heart problems, so we had to go to the hospital. sante24 was a great help to us during this time, because we didn’t understand everything in English. Thanks to sante24 I felt safe and cared for abroad.»
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Peter Markstaller
«After various frustrating experiences with other health insurers the personal professional advice provided by the SWICA representative persuaded me, even though SWICA is somewhat more expensive than other insurers. I’m a really happy customer: great service, professional advice, clear invoicing... SWICA is going to have to do something special to get rid of me»
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Fabienne Grass
«I really love the invoice app. It’s so easy to use. And so quick.»
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Florian Allenspach
«A health insurer shows its real qualities when you become ill. When I had surgery on my back seven years ago SWICA was always there for me. I benefited from preferential treatment in the hospital and straightforward processes. I can warmly recommend SWICA to anyone.»
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Jacqueline Vera-Xiria Geiger
«The tips I received from the BENEVITA team made me aware of exactly what I had to change in my eating and exercise routines. It's true that I was taking a lot of exercise and eating appropriate foods, but the exercise I was doing turned out to be inefficient and I wasn’t eating enough protein. Now I’ve lost four kilos – my body is more toned and I’m pleased with how I look.»
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