Basic insurance with app or telemedicine consultation
Under MULTICHOICE basic insurance you use the SymptomCheck in BENCURA, or alternatively contact the santé24 telemedicine centre or visit a SWICA partner pharmacy.
Benefits included in basic insurance
The various basic insurance models all offer the same benefits. The only difference between the models is the choice of first point of contact for medical questions. The benefits provided under basic insurance include:
- Conventional medical treatment and complementary medicine
- Hospital stays in the general ward
- Emergency transport and search and rescue operations
- Treatment abroad in emergencies
How the MULTICHOICE model works
Under the FAVORIT MULTICHOICE model you can use the SymptomCheck in BENECURA, where you will receive a recommendation based on your answers to some questions. Alternatively, you can call the santé24 telemedicine centre (available around the clock) on +41 44 404 86 86 for health-related matters, or consult a SWICA partner pharmacy.
- Rapid initial medical opinion via the BENECURA SymptomCheck, the santé24 telemedicine centre or one of SWICA's partner pharmacies
- If they cannot resolve the problem conclusively, you consult a doctor from the comprehensive MULTICHOICE directory
- You get a discount of between 12.5 and 16.5% on your premium (learn more). Use our premium calculator for an easy way to compare premiums for SWICA basic insurance plans and your potential savings: go to premium calculator.
To SWICA's directories
Frequently asked questions about the pharmacy model
What's the difference between the MULTICHOICE model and the STANDARD basic insurance?
Are there any situations when I do not have to contact a SWICA partner pharmacy or santé24 first?
Are medicines bought in a MEDPHARM pharmacy reimbursed by SWICA?
What do I do in an emergency?
How much can I save on my premiums with the MULTICHOICE model?
How can I get the best premium?
Exclusive services and advantages free to all SWICA customers
- Free, 24-hour telemedicine service from santé24 doctors and medical staff
- SWICA customer service available 24/7 in Switzerland and abroad
- Expert advice on medication, exercise, nutrition, medicinal plants and vaccinations
- active4life programme with 100 benefits and discount offers at selected partners
Discover all of the advantages
We are happy to advise you
Would you like more information on SWICA or a personal consultation? Client Services would be happy to assist. Call us on +41 58 800 99 33 or send us a message using the contact form below.Request a consultation Calculate your premium
Outstanding customer satisfaction
Comparis, K-Tipp, bonus.ch and AmPuls - in comparisons of health insurers, SWICA outperformed all the major Swiss health insurers to secure first place overall for customer satisfaction. You too can place your trust in SWICA and benefit from the exclusive advantages it offers.
What our customers have to say
Beatrice Grolimund
«I’ve been with SWICA since 1955; before that I was with ZOKU. I’ve never regretted making the change. SWICA’s benefits are comprehensive and effective. So, if you get sick, this gives you a good feeling, which helps you get back on your feet more quickly.»
Mattia Baldi
Marcel Sowa
«Whether it’s processing doctors’ bills or getting help in choosing a doctor, we always have a helpful and professional point of contact. Actually, we hope that we will never need SWICA, but in the final analysis it’s good to know that we can rely on it.»
Marion Heinemann
«I’m very happy to be insured with SWICA. You only notice how good your health insurer really is when you run into a health problem. SWICA is always there for you, its advisers are very friendly, and questions about your cover are always handled quickly.
Thanks a lot for all you've done.»
Thanks a lot for all you've done.»
Oliver Etter
«The people at SWICA are always very friendly and helpful when I contact them and provide me quickly with the information I need. I know that there are other insurers with lower rates, but I've always appreciated SWICA's service. The fact that I've been with them for years clearly says a lot.»
Remo Kistler
«The Benevita Health Programme is really great because it motivates me to get more exercise in my daily life. And you can use the various challenges to compete with your friends.»
Theresa Blüder
«I came to Switzerland from Germany in 2017 to join my boyfriend. I signed up with SWICA thanks to positive recommendations. I had the feeling right from the start that SWICA was the right insurer for me. I was offered exactly what I wanted and at a fair price!»
Urs Dübendorfer
«The whole family has been impressed with the professional and expert advice we get from SWICA. SWICA are there to advise and support us. This is a health insurer you can rely on. You can really feel that they care about the health of their customers.»
Ursina Gabathuler
Max Gugger
«SWICA gave me all-round support when I had an accident abroad. It was a great relief»
Florian Allenspach
«A health insurer shows its real qualities when you become ill. When I had surgery on my back seven years ago SWICA was always there for me. I benefited from preferential treatment in the hospital and straightforward processes. I can warmly recommend SWICA to anyone.»
