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Customer service 24/7 health insurance

First class and international. BestMed from SWICA

The BestMed insurance card is the insurance card for SWICA clients requiring the highest standards of healthcare.

Questions and answers

Why do I need an Insurance Card?

Where can I view my digital insurance card?

Who do I ask if I have questions about my Insurance Card or insurance?

What data is saved on the microchip?

I already have a SWICA Insurance Card and have just been sent a new one. Do I still need the old one?

What do I need to do if the Insurance Card is lost?

The whole family is insured with SWICA but not everyone has the same card. How come?

Fill your prescription without cash

With your SWICA Insurance Card, you can fill your prescriptions at Swiss pharmacies without having to pay in cash. The amount is settled directly between the pharmacy and SWICA. In case that a co-payment applies, SWICA will bill you for the amount later.

BestMed partners

SWICA maintains a BestMed partnership with leading hospitals in Switzerland. For more information about the current BestMed partners, call the SWICA BestMed number 0800 40 20 10 or visit us at www.swica.ch/bestmed.

Medical emergencies abroad

SWICA is there for you if you face an emergency abroad. It issues cover notes for hospital treatment around the clock and makes quick and safe arrangements to get you back to Switzerland. You will be treated by the best doctors and benefit from full financial protection.

The reverse side of the card is the European insurance card. It enables doctors, hospitals and other providers to settle the costs of emergency treatment within the EU/EFTA area with SWICA directly, which means you won’t have to make any payment – except for eventual co-payments.

International phone no.
+41 44 404 86 90

SWICA – No. 1 for customer satisfaction in multiple rankings